Help & Support
Find answers to common questions for customers, vendors, and technical support. If you still need help, our team is just a message away.
Support hours
Monday – Saturday, 10:00 AM – 7:00 PM IST
Typical response time is 24–48 hours.
Reach us
Email: support@abmilega.com
Phone: Add business phone
WhatsApp: Add WhatsApp number
For Customers
Is AbMilega free to use?
Yes. Browsing and searching for vendors on AbMilega is completely free for customers.
How do I find a vendor near me?
Use the search bar on the homepage, choose a category and your city, then browse verified listings with photos, pricing, and reviews.
How do I contact a vendor?
Each vendor profile includes direct Call and WhatsApp options so you can contact the vendor without any middleman.
Does AbMilega handle bookings or payments?
No. AbMilega is a discovery platform. All bookings, negotiations, and payments happen directly between the customer and the vendor.
What does Verified mean on a listing?
It means the vendor has provided business details or documentation reviewed by AbMilega, but users should still do their own due diligence.
How do I leave a review?
Visit the vendor’s profile page and use the review option there. Reviews should reflect a genuine experience.
I had a bad experience with a vendor. What should I do?
Try resolving the issue directly with the vendor first. If the vendor engaged in fraudulent or harmful conduct, report it to support@abmilega.com.
For Vendors
How do I list my business on AbMilega?
Visit the List Your Business page, fill out the onboarding form with your business details, photos, and services, and submit it for review.
What subscription plans are available?
Free, Growth (₹999/month), and Premium (₹2,499/month). Visit the Packages page for complete details.
Does AbMilega charge commission on bookings?
No. AbMilega only charges a flat monthly subscription fee and does not take commission from your customer transactions.
How do I update my business information or photos?
Log in to your Vendor Dashboard to edit your listing, update pricing, add photos, and manage your service area.
How long does verification take?
Verification typically takes 2–3 business days after you submit the required documentation.
How do I upgrade or downgrade my plan?
You can manage it anytime from your Vendor Dashboard under Billing & Subscription.
I’m not getting enquiries. What can I do?
Keep your profile complete with photos, pricing, and a clear description. Growth and Premium plans also improve search placement.
Technical Support
The website or app isn’t loading data for me.
Try refreshing the page or clearing your browser cache. If the issue continues, email support with your device type and a screenshot.
I’m having trouble with a payment.
Payments are processed through Razorpay. If a payment failed or you were charged incorrectly, contact support with your payment reference ID.
Still need help?
Reach out to our support team at support@abmilega.com. We’re typically available Monday – Saturday, 10:00 AM – 7:00 PM IST.